Nitro 5 not turning on

AlexGPTB
AlexGPTB Member Posts: 2 New User
edited November 2023 in 2019 Archives
My nitro 5 (AN515-52-74Y6) isn't turning on. I have tried it with and without the cord plugged in, have tried pressing the paperclip button at the back, and gave left it for 30 minutes, however it is still not working.

Answers

  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    do you have Keyboard lights?

    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★

  • Blend3rman
    Blend3rman Member Posts: 3 New User
    I have the same problem with my AN515-52 laptop. I could not get the computer to boot no matter what I tried. When the power button is pressed, the power LED would stay on for about 3 seconds and then turn off. Nothing else turns on. No acer logo, no kb backlight. This happened after I upgraded the RAM from 8 to 16 GB. I have tried it with and without each stick of RAM separately, but no change in behaviour. In another thread (please check my comment history for that post) I came across an answer where the person suggested sticking electrical tape on a pushbutton (not the battery reset one) near the ram modules. But I could not find the pushbutton on my laptop. Is it possible that I received a defective product?