NVMe M.2 setup on Aspire 7 A717-72G

JonJ
JonJ Member Posts: 18 Troubleshooter
edited September 2023 in 2019 Archives
I think that I've screwed the setting up of a replacement drive on a new Aspire 7 A717-72G.
The laptop came with an 256GB Intel 760p NVMe SSD drive and a Toshiba 1TB HDD.  I removed both of these, and installed a 512GB Samsung 970 EVO Plus NVMe M.2 drive;  I didn't make any changes to the BIOS ( - and this may have been a mistake), and went ahead with the installation of Windows 10 on the replacement drive.
Windows installed without any issues, but when I tried to install the latest driver for the SSD, the driver program couldn't find the drive.  I then installed Samsung Magician, which reported "This drive is not supported", and "AHCI mode: N/A".  
Checking the BIOS, there are 2 settings that may be relevant but which I don't fully understand:
  1. Under the "Information" tab, SATA mode is reported to be "RAID".
  2. Under the "Main" tab, SATA Mode is set to "RST with Optane".  If I now change this to AHCI (which is the only alternative setting), the NVMe drive is no longer recognised a the boot drive, and the laptop will no longer boot.
Speccy recognises the drive, reporting "RAID Type: Software RAID".
I don't want any form of RAID installation, and don't want to find problems (in addition to the driver update program and Samsung Magician not recognising the drive) in the future.
My questions are:
  1. Can I remedy the situation without starting from scratch, including reinstalling Windows?
  2. If I do have to start from scratch because the initial BIOS settings were wrong, what BIOS settings do I need to change?

Best Answer

  • JonJ
    JonJ Member Posts: 18 Troubleshooter
    Answer ✓
    I've been able to resolve this problem doing the following:
    • Running the Command Prompt as an administrator, and entering the following command:
                 bcdedit /set {current} safeboot minimal
    • Restarting the computer, and entering BIOS Setup to change the SATA Operation mode from "RST with Optane" to AHCI
    • When the computer reboots in Safe Mode, re-running  the Command Prompt as an administrator, and entering the following command:
                 bcdedit /deletevalue {current} safeboot
    The NVMe drive is now operating under AHCI, Samsung Magician now recognises the drive, and I have been able to update the drive's firmware.

Answers

  • JackE
    JackE ACE Posts: 44,864 Trailblazer
    Just plain vanilla AHCI in the BIOS. Then re-install Win10 from scratch. RAID and optane HDD acceleration are pains. Jack E/NJ

    Jack E/NJ

  • JonJ
    JonJ Member Posts: 18 Troubleshooter
    Answer ✓
    I've been able to resolve this problem doing the following:
    • Running the Command Prompt as an administrator, and entering the following command:
                 bcdedit /set {current} safeboot minimal
    • Restarting the computer, and entering BIOS Setup to change the SATA Operation mode from "RST with Optane" to AHCI
    • When the computer reboots in Safe Mode, re-running  the Command Prompt as an administrator, and entering the following command:
                 bcdedit /deletevalue {current} safeboot
    The NVMe drive is now operating under AHCI, Samsung Magician now recognises the drive, and I have been able to update the drive's firmware.
  • JonJ
    JonJ Member Posts: 18 Troubleshooter
    JackE said:
    Just plain vanilla AHCI in the BIOS. Then re-install Win10 from scratch. RAID and optane HDD acceleration are pains. Jack E/NJ
    Thanks for the reply, JackE.  Your reply came through just as I was posting my follow-up.  I'm relieved that I haven't after all needed to reload Windows.
  • JackE
    JackE ACE Posts: 44,864 Trailblazer
    Good show!  :) Jack E/NJ

    Jack E/NJ