Acer Aspire E5-575 - Keyboard Back-lighting Not Working

Dylad
Dylad Member Posts: 12

Tinkerer

edited September 2023 in 2019 Archives
Hey everyone,

For the past few days, my keyboard back-lighting seems to not be working. My laptop is an Acer Aspire E5-575 series. I had reset windows to see if it was a direct software issue, but that had not worked. I have tried going into BIOS and it didn't appear that any sort of keyboard option was in there. I have tried the FN+F9 (turning it on and off) and it is unresponsive. The really odd thing, though, is although it is told that the back-lighting settings should be in the Windows Mobility Center, but unfortunately, it is not appearing there at all. There have been some sparks during the day though where it was on for a period of time and operating normal for around five minutes, but ever since, I have not been lucky and it has not turned on. At this point in time, I am thinking it is a hardware issue, but I could've missed something. If any of you have advice with steps for what I should do in this situation or something that I have not tried yet, please do leave a response, it would be greatly appreciated.

Thank you so much. 

Answers

  • Dylad
    Dylad Member Posts: 12

    Tinkerer

    Bump, still no solution.