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i bought new acer aspire E15-E5-576G-7717 but the battery stay only for 4 hours

magedq98magedq98 Member Posts: 2 New User
I bought a new Acer Aspire E15-E5-576G-7717 but the battery lasts only for 4 hours.

is that the good or the battery have an issue?

Specifications
processor intel core i7-7500U
8GB ram DDR3L memory 
windows 10 
 

Comments

  • Kev0806Kev0806 Member, Parts Partner Posts: 73 Authorized Parts Partner
    @magedq98
    Battery life often depends on usage so that's a hard question to answer without knowing what you are doing during that 4 hour period and how taxing that is on the system. 
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  • magedq98magedq98 Member Posts: 2 New User
    Kev0806 said:
    @magedq98
    Battery life often depends on usage so that's a hard question to answer without knowing what you are doing during that 4 hour period and how taxing that is on the system. 
    just browsing and watching Netflix 


  • Kev0806Kev0806 Member, Parts Partner Posts: 73 Authorized Parts Partner
    @magedq98
    I would contact Acer Support and have them run you through some over the phone tests to see if maybe a replacement battery under warranty is needed. 
    SourceITstore.ca
    "How Can We Help?"
    Your Partners in IT
    866-414-9303
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