Acer Z3-710 Internet speed slow

Jeganroy
Jeganroy Member Posts: 4 New User
edited March 1 in 2019 Archives
I have Acer Z3-710 system which has Qualcomm atheros 956x wireless adapter.  I have the internet speed,  it is only 30 Mbps. I would line whether it  is a dual band adapter or support only. 2.4 ghz. 
I have 1 Gbps internet connection.  My mobile phone shows 400 mbps speed.  But the system sped is only 30 Mbps. I try to change  band width from 20hz to 40hz. But there is no 40 hz option.
Please help

Answers

  • MaClane
    MaClane ACE Posts: 35,598 Trailblazer
    Good afternoon Jeganroy !

    What is the exact model of your device?
    Example: Acer Z3-710-UR45
    What is the exact model of your modem / router?


    Se minha resposta foi útil, deixe um Curtir, marque como Solucionado e clique em Promover!
    Caso contrario, fico a disposição para tentarmos sanar suas duvidas e resolver seus problemas!
    Atenciosamente:  J. MaClane™

    If my answer was helpful, leave a Like, flag as Fixed and click Promote!
    Otherwise, I am willing to try to heal your doubts and solve your problems!
    Sincerely, J. MaClane ™


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  • Jeganroy
    Jeganroy Member Posts: 4 New User
    Dear MaClane
    Thanks for your reply .

    The model is Acer Z3-710-(CR/NT) Singapore( Z3-710-i459M1T)  has Qualcomm atheros 956x wireless adapter. I am using D-link DIR 868L Wireless AC1750 Dual Band Gigabit  Router. I checked the router, both 2.4 and 5.0 Hz are active.
    My mobile phone getting 400 Mbps speed.
    The only issue is with AIO system. I also checked the 
    wireless adapter driver, it is up to date.
    Jegan Roy
  • MaClane
    MaClane ACE Posts: 35,598 Trailblazer
    Good night !

    Already tested on another router?

    Se minha resposta foi útil, deixe um Curtir, marque como Solucionado e clique em Promover!
    Caso contrario, fico a disposição para tentarmos sanar suas duvidas e resolver seus problemas!
    Atenciosamente:  J. MaClane™

    If my answer was helpful, leave a Like, flag as Fixed and click Promote!
    Otherwise, I am willing to try to heal your doubts and solve your problems!
    Sincerely, J. MaClane ™


    For users of the English, Spanish, French and German Community, I will be using Google Translate!