next@acer 2020

Chromebook Touchpad not working

chromebookCDNchromebookCDN Member Posts: 1 New User
I have a C720 Chromebook
Just picked it up
and the touchpad doesn't work
I've tried the usual fixes as per Google (https://support.google.com/chromebook/answer/1047367?hl=en)
but alas no joy.
I have also tried to enable/disable using SHIFT CTRL P
but also nothing.
The screen works but I don't see a mouse/cursor
Any thoughts before I open it up and see if it's a hardware issue?
Thanks

FAQ & Answers

  • JackEJackE ACE Posts: 21,777 Trailblazer
    If a hard reset or powerwash failed to fix the problem, return the machine to the vendor as defective for a refund or exchange ASAP before the seller's RMA period expires. ACER warranty repairs will take longer. Jack E/NJ
    Jack E/NJ
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