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Predator Helios 300 (g3-571) ram/memory problem?

reaLEtyxreaLEtyx Posts: 24Member Troubleshooter
Hello community, I have come a cross a problem where I am unable to render things in Adobe After Effects cause there isn't enough ram/memory for the laptop to use. Back when I first got the laptop in 2017 I was able to render videos and everything but now I am unable to?

FAQ & Answers

  • xapimxapim Posts: 2,775ACE Pathfinder
    What are the full specs and have you increased the windows virtual memory also are the drives full ?


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/1969145569968592/
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • reaLEtyxreaLEtyx Posts: 24Member Troubleshooter
    @xapim thank you for replying and sorry for not being specific.
    My G3-571 has:
    GTX 1060
    i7-7700HQ @2.80Ghz, 2808 Mhz
    DDR4 16GB Ram

    Also, I remember  a long time ago I did try to to increase the windows virtual memory but then like 2 months ago I reverted it back to stock settings.
    Also by drives full do you mean the space in the available on the laptop, if so I have 44.7GB free left on my C drive and 1.19T free left on my D drive.
  • xapimxapim Posts: 2,775ACE Pathfinder
    edited June 13
    If you increase your virtual memory you will loose the same amount of free space in your c drive i can say myself i had issues with loads of games out of the box but after i optimized windows/undervolted repasted upgraded my ssd to a 2tb wd blue 3dnand (increased windows virtual memory to 10gb) and upgraded the ram to 32gb Hyperx 2666 also disabled windows updates the same day o got the 1809 upgrade it has been more than one year without one single issue in any game neither windows so my advice is optimize windows and increase the virtual memory you can also try and undervolt it to see if any of the situations would sort out your issue if any its  a hit and miss


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/1969145569968592/
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • reaLEtyreaLEty Posts: 9Member

    Tinkerer

    Thank you, I have already optimised windows for gaming and have undervolted the laptop. Tonight I I will increase the virtual memory again. 
    @xapim Do you have a good start at where I should increase the virtual memory?
  • xapimxapim Posts: 2,775ACE Pathfinder
    edited June 13
    You will see the recommended by windows when you manually increase it so just increase it more than the recommended


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/1969145569968592/
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


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