My helios 300 is acting up. Help!

_Artax
_Artax Member Posts: 2 New User
edited November 2023 in 2019 Archives
Lately my FPS has been incredibly low whilst in game. When I open predator sense, My GPU shows that it is Idle. I have looked around the forums for people with the same problem, and tried all of the solutions, yet to no avail. My warranty expired 4 months ago so I couldn't get help. I am at my wits end with this, and I can't afford to buy another laptop. Please help me! 

Answers

  • OGMike
    OGMike Member Posts: 123 Die Hard WiFi Icon
    @_Artax have you tried going into your Nvidia controll panel and going into the Manage 3D settings and setting it from "Adaptive" to your GPU?
  • OGMike
    OGMike Member Posts: 123 Die Hard WiFi Icon
    Also ive resolved this issue before by reinstalling GPU drivers, due to them not fully installing before

  • _Artax
    _Artax Member Posts: 2 New User
    OGMike said:
    @_Artax have you tried going into your Nvidia controll panel and going into the Manage 3D settings and setting it from "Adaptive" to your GPU?
    I have tried this multiple times. i am extremely worried because I can't afford to get it repaired or anything. OGMike said:
    Also ive resolved this issue before by reinstalling GPU drivers, due to them not fully installing before

    I have also reinstalled the Drivers multiple times. 
  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited June 2019
    @_Artax when did it started to do this probably this issue its some windows update roll back (if possible) or backup everything you need and reset to acer factory this seems to be a software issue also you have to give us the full model and specs so everyone would be able to help without specs its just speculation 


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/