How to fix keyboard entry errors

Christy351
Christy351 Member Posts: 10 New User
edited September 2023 in 2019 Archives
Cat was walking on keyboard, now all manner of shortcuts activated and no key inputs correctly. Cannot get driver to uninstall. I'm am not computer nerd please assist Aspire E5 411g

Answers

  • JackE
    JackE ACE Posts: 44,862 Trailblazer
    Remove the charger. Press and hold the power button till the machine shuts off. Look for a pinhole with a battery symbol on the bottom of the laptop. Gently insert a paperclip for about 10 secs. Then let the machine set for 15 mins. Then plug the charger back in and turn it back on. Jack E/NJ

    Jack E/NJ

  • Christy351
    Christy351 Member Posts: 10 New User
     :o charger is the power cord? I put the clip in but it does not depress or anything also upon start up this morning got  "boot up tool" on black screen and could not even use the enter key which was ok yesterday
  • Christy351
    Christy351 Member Posts: 10 New User
    Thank you, but didn't work keyboard is frozen with "boot manager" on the screen and no way to enter command Also, smells of cat piss. F'n cat. Will a remote keyboard work or is it a lost cause?
  • Christy351
    Christy351 Member Posts: 10 New User
    That battery symbol thingy appears to be a battery release switch, not a reset button
  • Christy351
    Christy351 Member Posts: 10 New User
    Wish I could figure out how to post pics from my phone
  • Christy351
    Christy351 Member Posts: 10 New User
    However am unable to get battery unlock switch to operate argh
  • Christy351
    Christy351 Member Posts: 10 New User
    It just will not slide enough to the right 
  • Christy351
    Christy351 Member Posts: 10 New User
    Ok battery out and back in starts ok  internet ok, keyboard now no entry at all. System check on updates ok . Restore to point before last restore 2 days ago . No relief 
  • Christy351
    Christy351 Member Posts: 10 New User
    Have discovered onscreen keyboard! 
  • JackE
    JackE ACE Posts: 44,862 Trailblazer
    edited June 2019
    Google keywords 'e5-411 keyboard' for a replacement vendor/seller that might be convenient for you to order from. It's usually sold as a whole top replacement assembly including the touchpad holder. But some vendors sell just the keyboard which means the old keyboard must be detached from the top assembly usually by using a soldering tip to melt plastic retainers. Fairly inexpensive but a chore to change it. Jack E/NJ  

    Jack E/NJ

  • Christy351
    Christy351 Member Posts: 10 New User
    A USB  keyboard is more what I have in mind is
  • JackE
    JackE ACE Posts: 44,862 Trailblazer
    That'll work. Logitech has wireless variety. Fairly inexpensive. Jack E/NJ

    Jack E/NJ