NO BATTERY DETECTED

triton500_diane
triton500_diane Member Posts: 1 New User
edited March 1 in 2019 Archives
Acer Predator Triton 500
Predator PT515-51
2 WEEKS OLD, BOUGHT BRAND NEW!!!

Tried the following steps but still not working!!!!

1. Tried the reset button near the battery logo at the back of the laptop
2. Tried Uninstalling the Microsoft ACPI Compliant Control Method Battery and restarted

Anyone can help?

Answers

  • Sharanji
    Sharanji ACE Posts: 4,328 Pathfinder
    triton500_diane 
    Please check the status of the battery indicator. Try power reset once more and check the issue. Shutdown the laptop. Disconnect the charger. Please check for a battery reset PIN hole at the bottom of the device.The reset hole would have a battery symbol next to it. Insert a paperclip into the hole and press for four seconds. Let the computer sit for 5 minutes with no power. Reconnect the charger and power On the laptop.


    You can also contact Acer Support for your region for assistance/guidance.
    Acer Philippines :  https://www.acer.com/ac/en/PH/content/service-contact 
    Acer worldwide :  http://www.acer.com/worldwide/support/ 


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