Acer Aspire Laptop gets stuck in black screen/Acer logo

Max13max
Max13max Member Posts: 2 New User
edited September 2023 in 2019 Archives
Since 3 days, I have not able to boot my Acer A715-71G laptop with Windows 10 installed.
It had gotten stuck at the Acer Logo or at the Acer Logo with "Preparing Automatic Repair". There was no loading symbol either. 
Opening Recovery Mode did not seem to work, I tried some online fix-it-yourself guides. However, BIOS does not seem to load now either after having disabled "Secure boot".
What happens right now upon boot is that it either gets stuck in a black screen, or at the Acer Logo, the "Preparing Automatic Repair" no longer shows.
I also have not been able to load a single thing, whether it'd be BIOS or Recovery Mode.

Completely clueless on what to do and would like to fix it ASAP.

Thanks in advance

Answers

  • Jack22
    Jack22 ACE Posts: 4,019 Pathfinder
    @Max13max
    Try to do reset . While preparing automatic repair if you get the option of doing reset please try it.
    Or Press the power button as soon as you press the power button, press and hold the ALT key and keep tapping on the 
    F10, so that you can see a bluescreen with options , in that click  troubleshoot>reset this PC>fully clean the 
    drive and press to reset the PC. The reset process will take atleast 2 hours. this will fix the issue.

    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!
    Click on 'Yes' if the comment answers your question!
  • Max13max
    Max13max Member Posts: 2 New User
    Jack22 said:
    @Max13max
    Try to do reset . While preparing automatic repair if you get the option of doing reset please try it.
    Or Press the power button as soon as you press the power button, press and hold the ALT key and keep tapping on the 
    F10, so that you can see a bluescreen with options , in that click  troubleshoot>reset this PC>fully clean the 
    drive and press to reset the PC. The reset process will take atleast 2 hours. this will fix the issue.

    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!
    As previously said, I cannot seem to access BIOS or Recovery Mode :/ F2 / Alt + F10 does not seem to do anything