Is the predator helios 300 supposed to reach high tempatures when running vr games?

Cozypath
Cozypath Member Posts: 2 New User
edited November 2023 in 2019 Archives
Hello, I recently bought a Samsung odyssey + windows mixed reality headset to go with my Acer predator Helios 300. The headset itself works really well with my computer, however, I am worried the computer is getting too hot as it continuously reaches around 203 degrees Fahrenheit(95 degrees Celsius) before going back down to around 180-190 degrees. I have my computer currently undervolted at -0.135, and this keeps the computer temperature at around 170 degrees Fahrenheit when I am playing other games(cs:go, tf2, etc). I was wondering if I should be worried about this or is it a normal temperature?

Answers

  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited June 2019
    Yes if you havent properly optimized it/undervolted and probably repasted you would always get high temps and also check if the fans/air flow exit are clear from debris and no those temps are not normal they are high i suggest to check with your seller/shop or acer support for a probably repaste also ask if they would use your own paste if so i recommend kryonaut or similar you could also do it yourself but that would probably void your warranty if you have to breach any warranty stickers to open it the ideal temps on high demanding games/tasks would be 70/80 but i suppose it would be a bit higher with vr but even so 95 its too much the cpu throttling temps start at around 90 maybe a bit less depending on the cpu


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • Cozypath
    Cozypath Member Posts: 2 New User
    xapim said:
    Yes if you havent properly optimized it/undervolted and probably repasted you would always get high temps and also check if the fans/air flow exit are clear from debris and no those temps are not normal they are high i suggest to check with your seller/shop or acer support for a probably repaste also ask if they would use your own paste if so i recommend kryonaut or similar you could also do it yourself but that would probably void your warranty if you have to breach any warranty stickers to open it the ideal temps on high demanding games/tasks would be 70/80 but i suppose it would be a bit higher with vr but even so 95 its too much the cpu throttling temps start at around 90 maybe a bit less depending on the cpu
    I do have a problem with going into a shop as I don't live a place where one is easily accessible(I bought my Acer of Amazon). You also mention repast but I wouldn't think that would be the problem as my I just got this computer three months ago, however, I don't know computer inner workings that well so if you recommend I contact Acer support and get their help in repast/optimizing  I will check it out. I have also been recommended a cooling pad, would this be something others would recommend as well for this sort of thing?
    Thank you for the advice and information
  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited June 2019
    If you contact acer you can ask for a repaste depending on which country you are not all countries have that service available you could also do it yourself as i stated but if you have any warranty seals forget it dont even think about it unless you want to void the warranty on purpose


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/