Display screen goes black!

JDMill21
JDMill21 Member Posts: 1 New User
edited September 2023 in 2019 Archives
I am working on this laptop for a friend. Acer Aspire E5-576G-5762. The display just goes out, I have not been able to keep this thing on more than about 1/2 hour. After that, I do a battery reset, may have to turn it on 3 or 4 times before the display comes back! I have done a factory restore from the hidden partition, no help. I see drivers for both the Intel video and the NVIDIA video in the dedvice manager, is there a way to switch between the two, to help me troubleshoot? Any help would be appreciated! This thing is just over 1 year old.

Answers

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