Acer Predator laptop's ports were not working untill forced shut down.

Hitmanigma
Hitmanigma Member Posts: 1 New User
edited October 2023 in 2019 Archives
Hi all,
Today I noticed a weird behavior with my laptop. After powering it on for the first time, no port (I tested USB-A and audio jack ports though) was working. And when I tried to shut down the laptop, the screen went off but the power indicator and the keyboard backlight remained on, indicating that it didn't shut down. I had to press and hold the power button for 10 seconds to force it to shut down. But after restarting again, the problem is gone. Every port is now working. This got me apprehensive. Is it a weird Windows bug or an indication that there's something wrong with the hardware?

I have Acer Predator Helios 300, i5 8th gen cpu, 8gb ram and 4 gb Nvidia Geforce 1050ti graphics.
Windows 10 version is 1903 (OS build 18362.145)