DVD door opens on its ownAcer Aspire E15 E5-575-33BM )

BrandonA

Hello I have an Acer Aspire E15 E5-575-33BM that I had no issue with until last month. The dvd door "opens on its own whenever it feels like it". I have downloaded all updates and scanned for a virus with Norton but have not found any ideas or a solution. Is there an update that may have caused this to start happening?  Any ideas? Could a solder connection start to come loose on my circuit board????

topcat7736

1) Boot your windows 10.
2) Press the Windows and X keys.
3) When the window opens, left click Device Manager.
4) Go down to DVD/CD Roms, left click  the > pointer next to it, right click on your DVD drive and left click uninstall.
5) Restart the computer and the driver will be reloaded for you.

The driver may have become corrupted and this will put a new copy back for you.

BrandonA

Thanks for the help! I did this but the door still opens randomly on it's own. Any other ideas? Thanks!!

topcat7736

Seems silly, but try putting a blank DVD/CD into it and close the door. It may be hung in a loop awaiting the drive to go ready.

BrandonA

Hello i tried playing a dvd which it did play but the door would open randomly while watching the dvd very annoying... Any other ideas?