I dont know how to form this into a question

omsg52
omsg52 Member Posts: 1 New User
edited November 2023 in 2019 Archives
hello! I turned on my laptop and it came up with an error message. after it finished it brought me to the "troubleshoot" or "turn off your pc" thing. I clicked on the troubleshoot option and it only brings me to advanced options, theres no option to reset my pc. none of the advanced options work either, I've tried every single one. I know I dropped it a couple days ago, but it continued to work up until now. please help

Answers

  • MaClane
    MaClane ACE Posts: 35,598 Trailblazer
    Good Morning omsg52 !

    For your account, we first have to make sure the health of your HDD.
    Download this software and post here a print: https://crystalmark.info/en/software/crystaldiskinfo/



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