Should we use a driver updater tool for Acer Predator laptops?

tornadoz
tornadoz Member Posts: 3 New User
edited November 2023 in 2019 Archives
Acer does not provide a driver auto-update tool for their laptops, only manual downloads.
For instance, my laptop is Predator Helios 300. When I looked for the latest drivers on https://www.acer.com/ac/en/US/content/support-product/7213?b=1, all the listed drivers were released 2 years ago (7/2017).

Other laptop manufacturers have a driver auto-update tool which allows their users to scan and update their laptop drivers automatically. They are HP Support Assistant, DELL System Analysis/Detect Driver, LENOVO System Update.

Acer does not provide a tool like that. What is the best way to update Acer laptop with the latest drivers? Should we use a driver updater tool like IOBit Driver Booster or Driver Easy? Since they are not official from the laptop manufacturer, can we trust?

Best Answer

  • XdxD
    XdxD Member Posts: 1,584 Community Aficionado WiFi Icon
    Answer ✓
    tornadoz said:
    XdxD said:
    Proper drivers are provided through Device Manager for Predator line of products. I got Intel HD Graphics DCH drivers officially from device manager.
    Most of the drivers scanned through Windows Device Manager are obsolete. They always says that the best drivers were installed.

    Here is the result when I scan the drivers with an auto-driver tool, they are obsolete for years.



    I used DriverMax to update the driver for MTP connection of my phone. It showed my phone's name as driver and after installing it, it showed as Lenovo Link while my phone is Redmi Note 3 and so it stopped connecting to my PC. Had to roll back it. So, don't believe on these programs that much. Whenever an update is needed, you will get it through Device Manager or Windows Update. 
    Trying to do my best here - Your happy Predator owner =)!

Answers

  • MaClane
    MaClane ACE Posts: 35,598 Trailblazer
    Good night tornadoz !

    First, the drivers offered by Acer are not the same as those available to developers.
    All drivers are tested, certified and approved for compatibility with equipment.
    So they are only available on the release date of each model.

    Acer does have a tool as it describes, the Acer Care Center: http://go.acer.com/download-acer-care-center#_ga=2.174391842.166228087.1559308276-1690454902.1559308276

    There are several ways to update your drivers:
    1- by the Windows Update update
    2- Directly from the developer sites (Intel, Nvidia, Realtek, etc.)
    3- Using automation softwrae of drivers like Driverbooster or Driverpack
    4- Searching the hardware ID on Google


    Se minha resposta foi útil, deixe um Curtir, marque como Solucionado e clique em Promover!
    Caso contrario, fico a disposição para tentarmos sanar suas duvidas e resolver seus problemas!
    Atenciosamente:  J. MaClane™

    If my answer was helpful, leave a Like, flag as Fixed and click Promote!
    Otherwise, I am willing to try to heal your doubts and solve your problems!
    Sincerely, J. MaClane ™


    For users of the English, Spanish, French and German Community, I will be using Google Translate!
              
  • XdxD
    XdxD Member Posts: 1,584 Community Aficionado WiFi Icon
    @MaClane , Acer Care Center provides driver updates only to Swift series. Haven't received one on my Predator from 2017.
    Trying to do my best here - Your happy Predator owner =)!
  • tornadoz
    tornadoz Member Posts: 3 New User
    @MaClane The link you provided is not working. When I tried to install, it prompts "Sorry this device is not supported".
    I searched for "Acer Care Center" but there is no official download link from Acer website https://www.acer.com/ac/en/US/content/software-acer-care-center

    I found another version here but it kept loading and loading while trying to find driver updates. Acer apparently discontinues this software.

    To clarify, I know how to search for a specific driver or update drivers manually. My Windows is not missing any driver.
    I just want to have an official auto-update driver solution from Acer as the drivers on Acer manual download page are extremely obsolete. I'm not sure if the drivers from other auto driver tools like Driver Booster are proper since they are unofficial from Acer.
  • XdxD
    XdxD Member Posts: 1,584 Community Aficionado WiFi Icon
    Proper drivers are provided through Device Manager for Predator line of products. I got Intel HD Graphics DCH drivers officially from device manager.
    Trying to do my best here - Your happy Predator owner =)!
  • tornadoz
    tornadoz Member Posts: 3 New User
    edited June 2019
    XdxD said:
    Proper drivers are provided through Device Manager for Predator line of products. I got Intel HD Graphics DCH drivers officially from device manager.
    Most of the drivers scanned through Windows Device Manager are obsolete. They always says that the best drivers were installed.

    Here is the result when I scan the drivers with an auto-driver tool, they are obsolete for years.



  • XdxD
    XdxD Member Posts: 1,584 Community Aficionado WiFi Icon
    Answer ✓
    tornadoz said:
    XdxD said:
    Proper drivers are provided through Device Manager for Predator line of products. I got Intel HD Graphics DCH drivers officially from device manager.
    Most of the drivers scanned through Windows Device Manager are obsolete. They always says that the best drivers were installed.

    Here is the result when I scan the drivers with an auto-driver tool, they are obsolete for years.



    I used DriverMax to update the driver for MTP connection of my phone. It showed my phone's name as driver and after installing it, it showed as Lenovo Link while my phone is Redmi Note 3 and so it stopped connecting to my PC. Had to roll back it. So, don't believe on these programs that much. Whenever an update is needed, you will get it through Device Manager or Windows Update. 
    Trying to do my best here - Your happy Predator owner =)!
  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    I wouldnt update anything if you dont have any issues im still using all the old drivers even my intel its from 2017 and no issues at all my bios its 1.20 so as i always say do not try to fix whats not broken if you dont have any issues leave it as it is


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    XdxD said:
    tornadoz said:
    XdxD said:
    Proper drivers are provided through Device Manager for Predator line of products. I got Intel HD Graphics DCH drivers officially from device manager.
    Most of the drivers scanned through Windows Device Manager are obsolete. They always says that the best drivers were installed.

    Here is the result when I scan the drivers with an auto-driver tool, they are obsolete for years.



    I used DriverMax to update the driver for MTP connection of my phone. It showed my phone's name as driver and after installing it, it showed as Lenovo Link while my phone is Redmi Note 3 and so it stopped connecting to my PC. Had to roll back it. So, don't believe on these programs that much. Whenever an update is needed, you will get it through Device Manager or Windows Update. 
    Regarding phones and ADB drivers the best its always to use either google drivers or search for the manufacturer drivers always works for me :)


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • XdxD
    XdxD Member Posts: 1,584 Community Aficionado WiFi Icon
    xapim said:
    Regarding phones and ADB drivers the best its always to use either google drivers or search for the manufacturer drivers always works for me :)
    Device Manager installed the Xiaomi driver right when I connected it after uninstalling Lenovo Link driver. Also, I have adb drivers installed.
    Trying to do my best here - Your happy Predator owner =)!