Aspire 5755 DC port

atexit8
atexit8 Member Posts: 18 Troubleshooter
edited September 2023 in 2019 Archives
I bought a used Aspire 5755 on eBay.
Just got it today.

The generic AC adapter is not charging the battery.
So I tried just running the laptop from the AC adapter.
No go.

If I jam the AC adapter into the DC port and hold it there with my hand,
then the laptop gets power.

What is the cause?
A bad DC port?  That's my guess but I don't know.
Something I can fix?

The ***** seller shipped the laptop in a box without any padding material.
Stupid beyond belief.

.



Answers

  • Du_little
    Du_little Member Posts: 301 Skilled Practitioner WiFi Icon
    Hi @atexit8
    Try connecting with different ac adapter, if still it is not working. Then the problem might be with hardware of the unit, you can contact acer or local store.

    Hit Accept if its useful :) 

  • topcat7736
    topcat7736 Member Posts: 98 Fixer WiFi Icon
    Probably a hairline fracture to the motherboard  and charging port. You can fix it if you remove the motherboard and can solder. Probably right near the charger input. This wouldn't occur in shipping. Happens from people jamming in the charger and then wiggling it.
  • atexit8
    atexit8 Member Posts: 18 Troubleshooter
    I don't have an AC adapter of that size tip that is 19V. My Dell AC adapter is 19.5V.

    I was reading that maybe I should change the DC jack cable.
    Not sure how difficult that would be.

  • atexit8
    atexit8 Member Posts: 18 Troubleshooter
    edited May 2019
    Probably a hairline fracture to the motherboard  and charging port. You can fix it if you remove the motherboard and can solder. Probably right near the charger input. This wouldn't occur in shipping. Happens from people jamming in the charger and then wiggling it.
    Jamming in the charger and then wiggling it would imply that the DC jack wasn't working in the first place, doesn't it?

    I also hear a loud beep when I "jam" in the charger tip to get it to start charging the battery.

    I didn't spent a lot on the laptop, but this is a showstopper for me, so I have initiated a return with the seller.

    .