Broken USB C Port

elykdeam
elykdeam Member Posts: 1 New User
edited September 2023 in 2019 Archives
usb c port is broken,
When i go to "repair my acer" i get an error that they cant find my SN/SNID.
how would i go about sending it in to get fixed? (i am out of warranty if that makes a difference)

Answers

  • Jack22
    Jack22 ACE Posts: 4,170 Pathfinder
    @elykdeam
    Try to go to BIOS were you can find the serial number.
    Shut down the  unit and turn it on but as soon as you turn on your unit keeping pressing the F2 key repeatedly so that it will take you to BIOS . In the BIOS check for serial number

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  • Jack22
    Jack22 ACE Posts: 4,170 Pathfinder
    @elykdeam
    If you still cant find than check the box in which you bought the unit it will have those numbers or call the store from where you bought it even they might can get you the SN or the SNID number.

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  • JackE
    JackE ACE Posts: 45,085 Trailblazer
    >>>(i am out of warranty if that makes a difference)>>>

    Yep. Makes a difference. I suggest a more practical option might be to get an estimate from a local shop before trying to arrange an out-of-warranty ACER repair. Looks like you got a few good ones in your region. Try Ridgeway or ComputerCentral. Jack E/NJ

    Jack E/NJ