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My touchpad is working but.....

It keeps on scrolling down on everything. SF314-54

FAQ & Answers

  • MaClaneMaClane Posts: 8,902ACE Trailblazer
    Good night Gensxpabs !

    Are your drivers up to date?
    Does the problem occur with a USB mouse?
    Make sure your Bios has the touchpad option and you are in basic or advanced mode.


    Se minha resposta foi útil, deixe um "Curtir", marque como "Solucionado" e clique em "Promover"!
    Caso contrario, fico a disposição para tentarmos sanar suas duvidas e resolver seus problemas!
    Atenciosamente:  J. MaClane™

    If my answer was helpful, leave a like, flag as "Fixed" and click "Promote"!
    Otherwise, I am willing to try to heal your doubts and solve your problems!
    Sincerely, J. MaClane ™

    For users of the English, Spanish, French and German Community, I will be using Google Translate!

                              ACE Trailblazer 2014 - 2019                          



  • egydiocoelhoegydiocoelho Posts: 20,462ACE Trailblazer
    Also, did you check the settings here?

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em promover! If you liked my answer, mark it as a solution by clicking on Promote!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Julie2Julie2 Posts: 5Member New User
    hi,
    I also have a problem with my touchpad. basicly it works, I can go around with the mouse and click on something (for example: I am typing, I can move the cursor to a specific word and double click on the touchpad so the word is selected). What does NOT works, are the "special options" to use the touchpad with more fingers. When I am reading something, I can not use the touchpad to scroll for example. 

    I think the drivers should be up to date. But when I go the settings on my laptop, I don't get so many uptions as in the picture above. I can only change how sensitive the touchpad is. I add an image of my settings

    Can you help me with this? 
  • egydiocoelhoegydiocoelho Posts: 20,462ACE Trailblazer
    Ideally you create a new topic @julie2! Add me by putting @ before my name and tell me the exact model of the computer!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em promover! If you liked my answer, mark it as a solution by clicking on Promote!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
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