Stolen item

Igwe
Igwe Member Posts: 1 New User
edited April 12 in 2019 Archives
My Chromebook 15 was stolen and I want to block it from working.how can I do so.

Comments

  • Rudy21
    Rudy21 ACE Posts: 1,789 Pathfinder
    Igwe said:
    My Chromebook 15 was stolen and I want to block it from working.how can I do so.
    Hi I guess there is no option to block a chromebook. However, if you have used chrome remote desktop on your stolen chrome device. You can use any android or windows device by downloading the chrome remote desktop app you can erase the data or take remote control of the device. 

    This is a slightly chance we are talking about. 
    Click on 'Yes' to accept my comment as answer
  • MartinJohn00001
    MartinJohn00001 Member Posts: 636 Seasoned Specialist WiFi Icon
    @Igwe
    Hi,
    As per the link https://us.answers.acer.com/app/answers/detail/a_id/84 acer states that If your product is stolen, Acer can flag the serial number in our database. In order to flag a unit as stolen, Acer must have a copy of the police report, complete serial number, and proof of purchase. For more information regarding this process please contact Acer support.

    If you think I've answered your question, please hit the Accept Answer  : :)


    Kindly click "YES" to "Did this answer the question" if my answer helped you!      
    Thank you and have a Blessed Day  :3