Acer Predator Helios 300 laptop is hybrid project

Uz

I saw that this is no updates in bios or drivers or acer apps. Why is that so? My model is not so old about year 2017 middle, helios 300 371-51. 

MaClane

Good afternoon Uz !

Could you specify your question better?

tobimaru

https://www.acer.com/ac/en/US/content/support-product/7309?b=1

I'm seeing 15 available drivers, 8 BIOS version, 3 Documents, ans 2 Applications for the Helios 300 317-51 model.

Uz

Those drivers and other programs are from the beginning when it comes out. Only bios is getting new updates. Why Acer Care Center not show system updates for windows? It looks like made for season before christmas and next year 2018 summer come up new line with i7 8gen prose and more new staff in.  I see similarity with Acer Nitro laps. Good to let you know that my lap is working well. Only problem is getting hot when playing different games. That I solved by taking turbo down putting protsessor power 99% and after that it keeps around 80 deg cels max. Maybe disainers will do under backplate little bigger and wider stripes where cooling take more  air in around ventilators area. That´s my suggestion. Thx. 

Uz

Example I must look though net to find drivers for Intel Graphics and 175HM chipset, Intel Engine Management too  at Intel home page. Those I think should be in your driver site too. Its main components for laptop boards for good functioning. 

Uz

Now I`m dealing with Intel Hd graphics. When I put from Intel page under protsessor that new graphics drv then I get in device manager one ? mark and it shows that. It should b intel audio but it not installing from Windows update when auto installing I wish. 

Uz

So, i digg one day long through damnt net and mby I found reason what cause error code 28 my device. Probably it is that win upgrade from 1809 to 1908. After that it occurs. And it should b realtek audio bad. Need download factory drv and re insta that. That kind probla was before too. Lets try that solution. 

Uz

Jep. I fixed my problem. I made uninstall in safe mode windows using DDU 18.0.1.5 where choose uninstall audio, Realtek and reboot. After that I went factory page to take audio drv and installing that. Nice, its gone that error code 28 in device manager. That was not intel audio problem but Realtek drv was broken. " that is WINDOOS" upgrade to 1908. )((:

XdxD

To update drivers, use Device Manager. It provides OEM's customized drivers (don't know why they don't list it on support site). Choose "Search for drivers online".

Uz

Answering to your comment: In device manager I saw ? mark and other devices. Clikcing on that it saws me that error code 28 and install driver. That I did from auto driver update. It not installing nothing. Only letting know that no driver possible get. U saw that it is intel audio device. But it wasnt. After looking from net I get solution that Realtek audio drv was corrupt and need over install. I took from Preda H300 homepage support driver and it helped out. Now is all correct and working. Uz. I used ddu because it takes everything out from register, even when I installed wrong staff in. Thats why I used ddu.

xapim

Uz said:

Answering to your comment: In device manager I saw ? mark and other devices. Clikcing on that it saws me that error code 28 and install driver. That I did from auto driver update. It not installing nothing. Only letting know that no driver possible get. U saw that it is intel audio device. But it wasnt. After looking from net I get solution that Realtek audio drv was corrupt and need over install. I took from Preda H300 homepage support driver and it helped out. Now is all correct and working. Uz. I used ddu because it takes everything out from register, even when I installed wrong staff in. Thats why I used ddu.

@Uz the acer official drivers are customized for your hardware to run on best performance and acer ( and any other other manufacturers) will not release any updates to it unless its really critical i am still using old drivers and all works fine i dont see the meaning of this thread its just a waste of time really if the users dont have any issues should stick with the official drivers if not upgrade them manually at their own will and 99% of the times the newest its not the better