My Acer Aspire e15 E5-576G-5762 will randomly shut down.

bhabs02

The laptop ALWAYS (since two to three days ago) will shut down whenever I load up a program. I was in Adobe After Effects and within a minute into the program my laptop just completely turned off. The same thing happened when I was playing a relativity light game, mine craft and 3-4 minutes playing the laptop just turned off.

JackE

>>>The laptop ALWAYS (since two to three days ago) will shut down whenever I load up a program. I was in Adobe After Effects and within a minute into the program my laptop just completely turned off. >>>

What happens when you load AdobeAF, then let it set open, and not touch the machine? Jack E/NJ 

bhabs02

JackE said:

>>>The laptop ALWAYS (since two to three days ago) will shut down whenever I load up a program. I was in Adobe After Effects and within a minute into the program my laptop just completely turned off. >>>

What happens when you load AdobeAF, then let it set open, and not touch the machine? Jack E/NJ 

I tried that and nothing happened and it didn't crash / turnoff. Another thing to note is that I disassembled by computer and took the fan out and it did not seem dirty at all.

JackE

>>>I tried that and nothing happened and it didn't crash / turnoff>>>

Your machine likely has a mainboard normally-off safety switch that is either misaligned with, or not pressed hard enough by, an extruded protrusion inside the bottom case that is designed to keep the switch on when the bottom case is properly assembled. Physically disturbing the machine (like typing, touchpadding or otherwise moving) is often enough to trigger the normally-off switch into the off state.  Your mission is to remove the bottom cover and look for the extruded protrusion inside the bottom cover that aligns with a small pushbutton switch on the mainboard. Usually taping a spacer on the switch or protrusion to keep the normally-off switch in the on state.   Jack E/NJ

bhabs02

JackE said:

>>>I tried that and nothing happened and it didn't crash / turnoff>>>

Your machine likely has a mainboard normally-off safety switch that is either misaligned with, or not pressed hard enough by, an extruded protrusion inside the bottom case that is designed to keep the switch on when the bottom case is properly assembled. Physically disturbing the machine (like typing, touchpadding or otherwise moving) is often enough to trigger the normally-off switch into the off state.  Your mission is to remove the bottom cover and look for the extruded protrusion inside the bottom cover that aligns with a small pushbutton switch on the mainboard. Usually taping a spacer on the switch or protrusion to keep the normally-off switch in the on state.   Jack E/NJ

Is there anyway you could provide a picture of what I'm looking for, and you've been a great help.

JackE

Unfortunately the safety interlock varies with the mainboards --- which often are slightly different for the exact same model/submodel. But the tiny switch usually seems to be located just below the memory module slot(s) as in the images below. Jack E/NJ

RAJU2529

bhabs02 said:

The laptop ALWAYS (since two to three days ago) will shut down whenever I load up a program. I was in Adobe After Effects and within a minute into the program my laptop just completely turned off. The same thing happened when I was playing a relativity light game, mine craft and 3-4 minutes playing the laptop just turned off.

Before using that ap[plication , disable  antivirus and firewall .. close all the applications .
Reinstall the latest patch for adobe after effects ,
update windows updates to latest kbs
Reinstall latest  Intel HD graphics  driver  and the nvidia graphics driver .
I have asus laptop

bhabs02

JackE said:

Unfortunately the safety interlock varies with the mainboards --- which often are slightly different for the exact same model/submodel. But the tiny switch usually seems to be located just below the memory module slot(s) as in the images below. Jack E/NJ

could you identify it from here?

JackE

I zoomed in on the area it might be located below. But nothing stands out. Is there a protrusion or raised bump inside the bottom case that sort of looks out of place with the rest of the case?  Is there a battery reset pinhole on the bottom case? Jack E/NJ

bhabs02

JackE said:

I zoomed in on the area it might be located below. But nothing stands out. Is there a protrusion or raised bump inside the bottom case that sort of looks out of place with the rest of the case?  Is there a battery reset pinhole on the bottom case? Jack E/NJ

nothing looks out of place. 

JackE

Is there a battery reset pinhole in the bottom case? Jack E/NJ

bhabs02

JackE said:

Is there a battery reset pinhole in the bottom case? Jack E/NJ

i may have found the switch. 

JackE

This? Is there a bump inside the bottom cover that would line up with it and press against it? Jack E/NJ

bhabs02

JackE said:

This? Is there a bump inside the bottom cover that would line up with it and press against it? Jack E/NJ

i see no bump

JackE

But does it seem like a spring loaded push button switch? And if it is, do you think cover would press it down when the cover is screwed back on? Jack E/NJ