one of the laptop ram is not working every time.some time works but some times not.what should i do?

Mayura_Abesingha
Mayura_Abesingha Member Posts: 18 Troubleshooter
edited September 2023 in 2019 Archives
i got an aspire v3 572g 78N8 and it's rams are 4gbx2.. but one ram seems to does not work every times and some times work.. what should i do? 
i've cleaned ram ports on mother board and ram's pins. but probleme is still happening>>>> please help me!!!

Best Answers

  • JackE
    JackE ACE Posts: 44,861 Trailblazer
    Answer ✓
    Test only one 4GB module at a time in one slot. Then test the same module in the other slot. Do the same for the other 4GB module. That will be four tests (one module at a time in each slot) to determine if it is the modules or the slots or the modules are interfering with each other when both slots are filled. Jack E/NJ 

    Jack E/NJ

  • JackE
    JackE ACE Posts: 44,861 Trailblazer
    Answer ✓
    Congratulations on your success! Jack E/NJ

    Jack E/NJ

Answers

  • JackE
    JackE ACE Posts: 44,861 Trailblazer
    Answer ✓
    Test only one 4GB module at a time in one slot. Then test the same module in the other slot. Do the same for the other 4GB module. That will be four tests (one module at a time in each slot) to determine if it is the modules or the slots or the modules are interfering with each other when both slots are filled. Jack E/NJ 

    Jack E/NJ

  • Mayura_Abesingha
    Mayura_Abesingha Member Posts: 18 Troubleshooter
    problem solved when i put a new ssd and format the old hdd
  • JackE
    JackE ACE Posts: 44,861 Trailblazer
    Answer ✓
    Congratulations on your success! Jack E/NJ

    Jack E/NJ