Can not switch on my laptop

Golf
Golf Member Posts: 2 New User
Hello, I am new here today my swift 1 laptop had a problem while I watching youtube my laptop shut down automatically then I could switch on and could not charge when I plug in I couldn't see the light.
Thank you

Answers

  • MaClane
    MaClane ACE Posts: 35,598 Trailblazer
    Good afternoon Golf !

    First, what exact model of your laptop?
    Have you done the battery reset yet?


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  • Golf
    Golf Member Posts: 2 New User
    MaClane said:
    Good afternoon Golf !

    First, what exact model of your laptop?
    Have you done the battery reset yet?

    Hi MaClane

    My laptop model is N17P2
  • Zamokuhle
    Zamokuhle Member Posts: 1 New User

    Good day my laptop is not turning on when I connect it to the charger. The light that shows its charging turns on but when I try to switch on my laptop it does not switch on even the light for power on does not turn on. I already tried the reset button as my battery is non removable. No luck.

  • ragsak28
    ragsak28 Ally Posts: 677

    Hi @Zamokuhle

    You can try to reinstall the battery drivers to check if that makes any difference.



    NOTE: Make sure to reboot the laptop to reinstall the driver back to the laptop.


    Hope it will help you in some way.