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My TravelMate Spin B1 is still under warranty, and it keeps freezing. B118-RN-C6FD

surfgirl1surfgirl1 Posts: 1Member Newbie
The issue has been going on for several months, but has increased in frequency. It freezes randomly, when you leave it alone too long, if you plug it in when its on, or when you unplug it and it is on. I've tried resetting the laptop completely and reinstalling Windows from a USB, and nothing has worked. I've talked to customer support and they haven't helped at all. Any suggestions? TYIA

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