No audio through the 3.5mm jack

Squire1204
Squire1204 Member Posts: 2 New User
edited November 2023 in 2019 Archives
Hello everyone,

I am very new to the PC world and about 3 weeks ago purchased my Helios 500.
I have searched as thoroughly as i could and cannot seem to find anyone with this same problem.
Everything so far was going smoothly (aside from lagggy gta5) but a few nights ago my 3.5mm jack seems to have stopped working.
I have tried 5 different headphones/headsets and no sound is coming through at all.
I made sure nothing got jammed into the jack, but it still looks brand new!
Microphone jack still works, and the internal speakers are working fine as well.

Any help for this newbie would be greatly appreciated.
Thank you for your time.
Squire1204

Answers

  • Squire1204
    Squire1204 Member Posts: 2 New User
    PH517-51
    i7-8750h CPU 2.20 GHs
    On Windows 10