I've Googled this and have seen some related discussions and videos, but nothing that has helped me solve the issue. My model # is SP714-51-M6XU.
Here are the symptons:
- Unplugged: nothing happens when I try to turn it on
- Plugged: Both the red and blue lights turn on (not blinking). The screen turns on but it's black. If I remove the power lead from the port the laptop turns itself off instantly - all lights go off
- Battery reset - 5 seconds and then a 5 minute wait. No change
Is there anything else I can try?
Thanks in advance.