Screen does not turn on(acer aspire e15)

cncj
cncj Member Posts: 2 New User
edited September 2023 in 2019 Archives
i got acer aspire e15 e5-576-392H and its screen does not turn on. i have tried paper clip on the back method which did nothing. and the laptop works fine when is connected to tv by HDMI cable. is there any way to fix this problem?

Answers

  • Jack22
    Jack22 ACE Posts: 4,177 Pathfinder
    @cncj
    Make sure the paper clip fit in the battery reset pin hole and make sure you do not connect the charger while doing it. Press and hold the paper clip for 40 sec then connect the charger and try to power on. Still if it dont work than please contact Acer support
    http://www.acer.com/worldwide/support/

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