Aspire Nitro AN515-15 shuts off instantly when moved

bathory Member Posts: 1 New User
edited November 2023 in 2019 Archives
When I pick up my laptop or move my laptop, it shuts down unsafely. It's a brand new laptop that i just bought 2 days ago. Any thoughts on this? It is still under my warranty and how do I go about sending it back to Acer?  Thanks in advance for any an all responses


  • MaClane
    MaClane ACE Posts: 35,598 Trailblazer
    Good morning  bathory  !

    Check the power interruption button.
    The interrupt button not being pressed correctly may generate this problem.
    There is a power interrupt button, look:


    If it is not pressed down or the case is misaligned, errors may occur.
    Check the same and use something like a layer of insulation tape to force and press this button correctly.

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