Acer XB240H - No Signal Display Port

LegendaryBABYB
LegendaryBABYB Member Posts: 1 New User
edited February 16 in 2019 Archives
Hello,


I recently moved and before my Acer XB240H was working just fine, however when I setup my computer it did not recognize my monitor and I get the no signal message. I attempted to power cycle the monitor and the furthest I can get is the windows loading screen then it will go to no signal. 

I also, tried my friends mointor on my setup and it worked just fine on my GPU's display ports so I do not think it is my graphics card. If anyone has any suggestions or has experienced this problem before I would be happy to try.


Thanks,
Brandon

Answers

  • Balatekie
    Balatekie ACE Posts: 1,353 Pioneer
    Hi @LegendaryBABYB,

    Have you changed the DP cable or it is the same, which you were using earlier? If no changes made to cables, as a work around just try connecting this Acer monitor to any other desktop unit and check for display. If you still have same display issue, it is the time to call Acer Technical Support https://www.acer.com/worldwide/ in your region and look for repair options. 
     :) If you think I've answered your question, please hit the Accept Answer:)