New Aspire died after one week?( Aspire TC-885

thebreeze
thebreeze Member Posts: 44 Devotee WiFi Icon
edited March 1 in 2019 Archives

One week old and my new Aspire TC-885-ACCFLi5O Desktop died. Black screen popped up out of nowhere with this text on the screen: "Reboot and select proper boot device or insert boot media in selected device and press any key". When I attempt a reboot all I can get is the same screen. I cannot get into the boot menu or anything else. Any suggestions?

Best Answers

  • jaclou
    jaclou Member Posts: 138 Skilled Fixer WiFi Icon
    Answer ✓
    Hello!
    I know that and I am sure I am not the lone one to have experienced this crash.
    If Under warranty, Don't hesitate and return the pc to the sav!
    But, if you have made the recommended backup the first days of your use, you should be able to recover it yourself!
  • billsey
    billsey ACE Posts: 34,601 Trailblazer
    Answer ✓
    Yes, it sounds as is the drive has failed. It doesn't happen often, but when it does it's often a child failure within the first few days of use.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.

Answers

  • jaclou
    jaclou Member Posts: 138 Skilled Fixer WiFi Icon
    Answer ✓
    Hello!
    I know that and I am sure I am not the lone one to have experienced this crash.
    If Under warranty, Don't hesitate and return the pc to the sav!
    But, if you have made the recommended backup the first days of your use, you should be able to recover it yourself!
  • thebreeze
    thebreeze Member Posts: 44 Devotee WiFi Icon
    Thank you.
  • billsey
    billsey ACE Posts: 34,601 Trailblazer
    Answer ✓
    Yes, it sounds as is the drive has failed. It doesn't happen often, but when it does it's often a child failure within the first few days of use.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • jaclou
    jaclou Member Posts: 138 Skilled Fixer WiFi Icon
    thebreeze!!!!
    please!! keeps us up to date!
    that would be great of you.