Acer Aspire 3 A315-41 recovery drive

markof75
markof75 Member Posts: 2 New User
edited September 2023 in 2019 Archives
Hello, is it possible to receive / buy such a disk? I lost the recovery partition and I have no way of restoring it. Thanks in advance.

Answers

  • MaClane
    MaClane ACE Posts: 35,598 Trailblazer
    Good Morning markof75 !

    The factory OEM Windows is contained in the hidden recovery partitions created by Acer.
    Acer does not offer it in a virtual way.
    If the partition has been damaged or removed, only Acer is able to reinstall the system.
    In this case you should contact us on the direct channels:


    Acer Worldwide : http://www.acer.com/worldwide/support/
    https://www.acer-group.com/ag/en/TW/content/office-list
    https://acersupportnumber.com/acer-support-number-europe/



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  • markof75
    markof75 Member Posts: 2 New User
    A very stupid company policy. Why can not I provide a disk image for a specific model like Dell after the service tag? They just have different clients on the cash register.


  • MaClane
    MaClane ACE Posts: 35,598 Trailblazer
    Each company has its internal policy.
    Many other developers already work the same way.
    For this manula informs that it is necessary to back up the system on a separate disk as soon as you purchased the product.

    Se minha resposta foi útil, deixe um Curtir, marque como Solucionado e clique em Promover!
    Caso contrario, fico a disposição para tentarmos sanar suas duvidas e resolver seus problemas!
    Atenciosamente:  J. MaClane™

    If my answer was helpful, leave a Like, flag as Fixed and click Promote!
    Otherwise, I am willing to try to heal your doubts and solve your problems!
    Sincerely, J. MaClane ™


    For users of the English, Spanish, French and German Community, I will be using Google Translate!
              
  • RAJU2529
    RAJU2529 Member Posts: 8

    Tinkerer

    if out lost hidden partition, search sme system in nfriend house , boot the windows 10 DVD , go to recovery mode , use  diskpart tool , find the recovery partition  , copy all the contains of the folder. You need only  recoveryimage.wim  files or  any other files in the format of .wim .

    using that wim file  we  can reinstall the windows 10 to any computers