Why laptop is not started after window's update?

Ishwarpadade
Ishwarpadade Member Posts: 1 New User
edited September 2023 in 2019 Archives
I recently buy Acer 515-52 laptop and as it start it take windows update and get restarted but after window's update its not getting started, it's just showing Acer logo on screen.

Answers

  • Balatekie
    Balatekie ACE Posts: 1,353 Pioneer
    Hi @Ishwarpadade,

    Do you see a spinning wheel below the Acer logo or is it a frozen Acer logo screen?

    As a work around, I recommend you to please follow below steps and reset the internal battery in your laptop. 
    1. Unplug AC power adapter.
    2. Locate the battery reset pinhole on the bottom of the computer.
    3. Insert a small paperclip in the battery reset pinhole. Hold the reset button for 4 seconds.
    4. Let the computer sit for 5 minutes with no power.
    5. Connect the AC adapter and power on the system
     :) If you think I've answered your question, please hit the Accept Answer:)