I have the TC-885-ACCFLi5O, does it have dual monitor capability?

CTCOFPGH
CTCOFPGH Member Posts: 3 New User
edited March 1 in 2019 Archives
I am attempting to connect my Acer monitor and two UHD televisions. I have an HDMI splitter for the televisions. The computer seems to recognize two monitors, however, the televisions are not do not display the desktop when I choose "extend this display" option in Display settings? Help?

Best Answer

  • billsey
    billsey ACE Posts: 33,963 Trailblazer
    Answer ✓
    I don't believe it supports a splitter like that. You need two video ports to use two monitors.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.

Answers

  • MaClane
    MaClane ACE Posts: 35,598 Trailblazer
    Good night CTCOFPGH !

    Are you using the onboard HMDI connection?
    Do both monitors display video?
    Already tested another adapter?


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  • billsey
    billsey ACE Posts: 33,963 Trailblazer
    Answer ✓
    I don't believe it supports a splitter like that. You need two video ports to use two monitors.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • CTCOFPGH
    CTCOFPGH Member Posts: 3 New User
    MaClane, yes I am using the onboard HDMI connections.
    Yes, they both are able to display video
    No I did not try another adapter.
    I have since been told by an Acer tech the I would need an adapter that can convert the vga to hdmi with both a vga and hdmi connection. ???
  • CTCOFPGH
    CTCOFPGH Member Posts: 3 New User
    In talking to a few techs, I believe that I will need a dual display video card. Are there any suggestions.
  • billsey
    billsey ACE Posts: 33,963 Trailblazer
    From the view I see here:
    at least some models of the TC-885 have three video ports available on the motherboard, and should work fine with each port connected to a different monitor. Note though that the image also shows a GPU card populated in the x16 slot, and that disables the onboard ports in favor of the ports on the card. With the card shown you can have one monitor connected to the HDMI and one to the DVI. I don't believe the DVI was dual on this card, so no splitter on it either.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.