Aspire Z3-715 constantly goes dead

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Billy_oaks
Billy_oaks Member Posts: 2 New User
edited March 1 in 2019 Archives
I have an Aspire Z3-715 that keeps dying on me. this happens at least once a day.  The screen basically goes black and the PC doesn't respond or make any sound so I have to turn it off and on again.
I bought it in January 2018 so it is not that all.  Any help?

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  • Rudy21
    Rudy21 ACE Posts: 1,789 Pathfinder
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    I have an Aspire Z3-715 that keeps dying on me. this happens at least once a day.  The screen basically goes black and the PC doesn't respond or make any sound so I have to turn it off and on again.
    I bought it in January 2018 so it is not that all.  Any help?
    Please perform power drain by following the below steps and check if it works

    1.Unplug the Power cord and other cables.
    2.Press and hold power button for 30 - 40 seconds.
    3.Re-connect the cables back and turn on the device.
    Click on 'Yes' to accept my comment as answer
  • Billy_oaks
    Billy_oaks Member Posts: 2 New User
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    Hi Rudi 21, I tried this evening and it worked ok for a couple of hours but then it did it again.