ACER 515-51G-84SN Can't connect to this network

RajD
RajD Member Posts: 1 New User
edited March 18 in 2019 Archives
Bought this ACER laptop yesterday (Windows 10 home) and it can't connect to my home wifi. It can connect to my iPhone personal hotspot (and also can connect if I use an Ethernet Cable). My older laptop is able to connect to the wifi so I know the wifi is not the issue. The new laptop has Qualcomm Atheros QCA9377 Wireless Network Adapter. I have uninstalled, reinstalled drivers, reinstall windows but nothing works. I do remember that long time ago I had a similar problem with an HP laptop and the support lady told me to adjust Roaming aggressiveness or Wireless mode or some similar setting and that had resolved the issue. Unfortunately I can't remember what the solution was. Did anyone try a similar solution and did it work?
Thank you

Answers

  • Jack22
    Jack22 ACE Posts: 4,007 Pathfinder
    @RajD
    Try the below simple step and check
    power drain: Just check the back of the unit, you can find a pin hole , unplug the charger and turn off the unit. now put a paper clip in the small pin hole and press and hold it for 30 sec.
    BIOS default: After power drain is done, power on the unit, but as soon as you power on the unit keep pressing the F2 key so that it take you to BIOS page. Press F9 and press Enter than press F10 and press Enter. the unit will restart

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