Bluetooth audio issue- sound stops abruptly

archz2
archz2 Member Posts: 32 Die Hard WiFi Icon
edited April 12 in 2019 Archives
I have Acer Nitro (AN515-52) laptop running Windows 10 version 1809 (OS build 17763.437). 

Recently I've been having issues with my JBL Flip 3 SE bluetooth speaker. During playback, the sound suddently stops while the music keeps playing in the music app like Spotify or Windows media player. I have to press the volume button on the bluetooth speaker to resume the sound. This happens at an interval of 15-20 minutes, sometimes after 45 minutes. 

The speaker functions fine while playing audio through my OnePlus 5T smartphone. I tested non-stop playback of one and a half hour and found no issues in order to check for speaker malfunction. 

In my laptop, I checked for driver update via device manager and windows update but found that all audio drivers were up to date. How should I fix this issue?

Comments

  • BlueBait
    BlueBait Member Posts: 59 Devotee WiFi Icon
    maybe your laptop is slowing down so the sound is getting choppy