Acer Liquid Zest stock on boot

pguide Member Posts: 1 New User
Hello brethren , my new acer liquid zest is stocked on the boot screen now for days. I've switched it of again and again but the problem is still on solved .Right now an offshore and it impossible for meet to get access to a tech and there is information in my phone needed for work. how do i go about to reboot my phone without losing the information in it such passport details and image, driver's license, if card and my social security details which i need to summit online for another job.