The fans run constantly?

NateBishy
NateBishy Member Posts: 2 New User
edited November 2023 in 2019 Archives
Is there a way to make it so the fan on my laptop don't run all the time. I just got this laptop yesterday and it seems the fans don't stop. Even when the laptop is turned off. I wouldn't think that to be normal?

Answers

  • JackE
    JackE ACE Posts: 44,478 Trailblazer
    >>>Even when the laptop is turned off.>>>

    It's not turned off if the fans keep running. Jack E/NJ

    Jack E/NJ

  • NateBishy
    NateBishy Member Posts: 2 New User
    So when I go to power-shut down and everything turns off it's not fully shut down? I'm talking right out the box, plug it in to charge and the fans start running before I even turned it on for the first time. 
  • JackE
    JackE ACE Posts: 44,478 Trailblazer
    Immediately return it to the seller/vendor as defective for a refund or replacement. Jack E/NJ

    Jack E/NJ

  • sri369
    sri369 ACE Posts: 2,623 Pathfinder
    Also, go to power options and disable "fast startup" option.
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  • ven98
    ven98 ACE Posts: 4,073 Pathfinder
    Even with fast start enabled, the fans should not spin when the laptop is turned off. I would follow the advice of @JackE and return the laptop for being defective.
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


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