Predator G3-572 charger disconnects while opening game

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Ashwin2k
Ashwin2k Member Posts: 4 New User
edited November 2023 in 2019 Archives
My predator G3-572 randomly disconnects and connects charger while opening a game every 10 seconds. Is this a problem with the laptop or the charger?

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  • MaClane
    MaClane ACE Posts: 35,598 Trailblazer
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    Good Morning Ashwin2k !

    Maybe in one, in the other or both.
    It is not easy to simply state.
    Is it necessary to perform some tests?

    Have you tried another charger yet?
    Have you tried on other power outlets?
    Have you done the battery reset yet?
    Did you recently open the device for an upgrade?


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  • Ashwin2k
    Ashwin2k Member Posts: 4 New User
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    MaClane said:
    Good Morning Ashwin2k !

    Maybe in one, in the other or both.
    It is not easy to simply state.
    Is it necessary to perform some tests?

    Have you tried another charger yet?
    Have you tried on other power outlets?
    Have you done the battery reset yet?
    Did you recently open the device for an upgrade?

    I haven't tried another charger yet. 
    I have tried plugging it in other outlets,but that didnt solve the problem.
    I did the battery reset,uninstalled the microsoft ACPI battery adapter.
    I never opened my device.
    Battery life is good.
    EDIT:
    My laptop charges only in poweroff/sleep mode. But the charger brick gets very hot. When i try to open games,the charger disconnects and connects randomly.
  • sri369
    sri369 ACE Posts: 2,623 Pathfinder
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    Ashwin2k said:
    MaClane said:
    Good Morning Ashwin2k !

    Maybe in one, in the other or both.
    It is not easy to simply state.
    Is it necessary to perform some tests?

    Have you tried another charger yet?
    Have you tried on other power outlets?
    Have you done the battery reset yet?
    Did you recently open the device for an upgrade?

    I haven't tried another charger yet. 
    I have tried plugging it in other outlets,but that didnt solve the problem.
    I did the battery reset,uninstalled the microsoft ACPI battery adapter.
    I never opened my device.
    Battery life is good.
    EDIT:
    My laptop charges only in poweroff/sleep mode. But the charger brick gets very hot. When i try to open games,the charger disconnects and connects randomly.
    Have this looked by a technician; this isn't normal operation, and points to something failing at MB/charger level that is causing the charger disconnect (possibly due to overheating).

    But as @MaClane said, try a different charger first.
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  • Ashwin2k
    Ashwin2k Member Posts: 4 New User
    edited April 2019
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    sri369 said:
    Ashwin2k said:
    MaClane said:
    Good Morning Ashwin2k !

    Maybe in one, in the other or both.
    It is not easy to simply state.
    Is it necessary to perform some tests?

    Have you tried another charger yet?
    Have you tried on other power outlets?
    Have you done the battery reset yet?
    Did you recently open the device for an upgrade?

    I haven't tried another charger yet. 
    I have tried plugging it in other outlets,but that didnt solve the problem.
    I did the battery reset,uninstalled the microsoft ACPI battery adapter.
    I never opened my device.
    Battery life is good.
    EDIT:
    My laptop charges only in poweroff/sleep mode. But the charger brick gets very hot. When i try to open games,the charger disconnects and connects randomly.
    Have this looked by a technician; this isn't normal operation, and points to something failing at MB/charger level that is causing the charger disconnect (possibly due to overheating).

    But as @MaClane said, try a different charger first.
    I'll be trying a different charger tommorrow. 
    Also, the problem occurs less commonly when my laptop is idle, with no applications running.
    Is it probably because the charger can't deliver enough power to the gpu/cpu while opening games so that the charger turns off/stops delivering current?
  • sri369
    sri369 ACE Posts: 2,623 Pathfinder
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    Ashwin2k said:
    Also, the problem occurs less commonly when my laptop is idle, with no applications running.
    This doesn't seem right - it shouldn't do this AT ALL!
    Karma...
    LIKE - if helpful
    ACCEPT - if helped resolve
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  • Ashwin2k
    Ashwin2k Member Posts: 4 New User
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    sri369 said:
    Ashwin2k said:
    Also, the problem occurs less commonly when my laptop is idle, with no applications running.
    This doesn't seem right - it shouldn't do this AT ALL!
    Can I use an acer nitro laptop charger? It has the same specifications
  • sri369
    sri369 ACE Posts: 2,623 Pathfinder
    Options
    Ashwin2k said:
    sri369 said:
    Ashwin2k said:
    Also, the problem occurs less commonly when my laptop is idle, with no applications running.
    This doesn't seem right - it shouldn't do this AT ALL!
    Can I use an acer nitro laptop charger? It has the same specifications
    Sorry, I only own a Predator, so do not know about other models or their compatibility.
    Karma...
    LIKE - if helpful
    ACCEPT - if helped resolve
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