I am struck with blue death of Screen and its show error of boot problem

Adnans
Adnans Member Posts: 7 New User
edited September 2023 in 2019 Archives
If I try to boot the laptop then it will ask the password which I had not put it then how can I open it ??

Best Answer

  • MaClane
    MaClane ACE Posts: 35,598 Trailblazer
    Answer ✓
    Good night Adnans !

    It is not allowed in the forum to share any information about passwords and locks in Bios.
    If your device is new and has never accessed Bios and there is a password, you should contact Acer directly:

    Acer repair service :  https://www.acer.com/ac/en/US/content/service-contact
    Chat : https://us.answers.acer.com/app/chat/chat_launch

    Se minha resposta foi útil, deixe um Curtir, marque como Solucionado e clique em Promover!
    Caso contrario, fico a disposição para tentarmos sanar suas duvidas e resolver seus problemas!
    Atenciosamente:  J. MaClane™

    If my answer was helpful, leave a Like, flag as Fixed and click Promote!
    Otherwise, I am willing to try to heal your doubts and solve your problems!
    Sincerely, J. MaClane ™


    For users of the English, Spanish, French and German Community, I will be using Google Translate!
              

Answers

  • MaClane
    MaClane ACE Posts: 35,598 Trailblazer
    Answer ✓
    Good night Adnans !

    It is not allowed in the forum to share any information about passwords and locks in Bios.
    If your device is new and has never accessed Bios and there is a password, you should contact Acer directly:

    Acer repair service :  https://www.acer.com/ac/en/US/content/service-contact
    Chat : https://us.answers.acer.com/app/chat/chat_launch

    Se minha resposta foi útil, deixe um Curtir, marque como Solucionado e clique em Promover!
    Caso contrario, fico a disposição para tentarmos sanar suas duvidas e resolver seus problemas!
    Atenciosamente:  J. MaClane™

    If my answer was helpful, leave a Like, flag as Fixed and click Promote!
    Otherwise, I am willing to try to heal your doubts and solve your problems!
    Sincerely, J. MaClane ™


    For users of the English, Spanish, French and German Community, I will be using Google Translate!
              
  • Adnans
    Adnans Member Posts: 7 New User
    Yes my laptop is new , I got some issue of hardware problem so I send my laptop to service centre , issue is resolved but now when I try to install window 7 it is showing that it is password protect . 
  • Adnans
    Adnans Member Posts: 7 New User
    Is it by chance protected by acer service centre person ?? 
  • MaClane
    MaClane ACE Posts: 35,598 Trailblazer
    What may have happened is that during maintenance the password has not been removed.
    Inform this in contact with Acer and have your data together with the SN of the device.

    Se minha resposta foi útil, deixe um Curtir, marque como Solucionado e clique em Promover!
    Caso contrario, fico a disposição para tentarmos sanar suas duvidas e resolver seus problemas!
    Atenciosamente:  J. MaClane™

    If my answer was helpful, leave a Like, flag as Fixed and click Promote!
    Otherwise, I am willing to try to heal your doubts and solve your problems!
    Sincerely, J. MaClane ™


    For users of the English, Spanish, French and German Community, I will be using Google Translate!
              
  • Adnans
    Adnans Member Posts: 7 New User
    I called to acer support centre they say that we dnt have authority to put password , better you just unlock it with acer service centre .