Bad battery life on brand new Acer.Spin 5 SP5

JulioClarke
JulioClarke Member Posts: 2 New User
edited November 2023 in 2019 Archives
Good day all

I am in urgent need of some help or advice. I bought an Acer Spin 5 about a week ago. However. For some reason its battery life is very poor. I only get about 2 hours of battery life on a full charge. Even with my brightness turned to 25% and my battery set to save mode it still rund out in 2 hours. 

I tried resetting the battery by pressing a pin underneath the laptop to reset it, but still it did not work. 

Is there anyone who has experienced the same problems or anyone that knows what I can do. I am considering returning the laptop and rather buying a Huawei Matebook 13. 

Any help will be appreciated.

Regards

Julio

Best Answer

  • NalindaOnline
    NalindaOnline Member Posts: 19 Troubleshooter
    Answer ✓
    claim your warranty. i think your battery is not good. so contact your shop and talk about it.

Answers

  • NalindaOnline
    NalindaOnline Member Posts: 19 Troubleshooter
    Answer ✓
    claim your warranty. i think your battery is not good. so contact your shop and talk about it.