MY PREDATOR helios 300 CPU TEMPERATURE IS 100 CELCIUS ALWAYS!!

Suthershan
Suthershan Member Posts: 13

Tinkerer

edited November 2023 in 2019 Archives
I have brought my predator helios 300 3 months ago. From the startup my temperature is always 90-100 C. I don't know what to do. everytime it freezes or frame drops occur very frequently. Please suggest me some ways to make my system cooler.

Answers

  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,305 Trailblazer
    edited April 2019
    Hello! What is the exact model of your notebook? Example an515-51-75kz! Also, have you done a fan cleanup? Have you checked the condition of the thermal paste? Have you ever tried undervolting?
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  • ven98
    ven98 ACE Posts: 4,073 Pathfinder
    Your CPU needs repasting. You can either repaste yourself(voids warranty) or contact Acer support.
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


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