Aspire V15 Nitro VN7-593G (16GB RAM, Intel SSD, GTX 1060) Bad and Old Support & Drivers

BestDay
BestDay Member Posts: 8

Tinkerer

edited September 2023 in 2019 Archives
hello I have mentioned VN7-593G Laptop that is a High-end Laptop. but Drivers in Acer site are so old, conversely other Brands have better support/Drivers for older Products than my high-end product. in support and drivers site, dates of drivers are so old. it means support is End! Really?
Furthermore than Old Drivers, there are 3 problems:
1. Acer Care Center and Acer Quick Access that are Acer Softwares, are so Old and Not Applicable. Need to Update them to access some features like "auto PC shutdown" or "Keyboard Backlight control" or "monitoring Temperature/Speed of Fan" or "set shortcuts for quick access to features" or other perfect features... .
2. BIOS must update to support Keyboard Backlight Timing even in Power Supply (Now it is active in Battery Supply). please set an option to control Timing of keyboard backlight for Power/Battery Supply.
3. Dolby Audio feature is a very simple client, even it don't work properly. for example it have 5 Methods (Dynamic, Movie, Music, Game, Voice) that have problems. Dynamic is very buggy and do NOT understand Music or game or movie category to compatible with them and take a Nice sound. furthermore when I open Settings in Windows 10, Dolby Turn Off and after 30 seconds it Turn On. Why? this is a buggy Client that there is No Time expended to test and build it. furthermore switch to 5 Methods are so Difficult, First Must open it then change Method for hearing a Good sound. why? take a shortcut for it or something better and applicable client. Furthermore in Product catalog there is name of Dolby Atmos. but it is not accessible and must Buy this feature to use it. like a product that never have this feature, but my product must have this one. please take care of our Money and support.



Thanks for your attention
BestDay

Answers

  • JackE
    JackE ACE Posts: 44,852 Trailblazer
    What was the original BIOS version number? What BIOS version number is installed now?

    Jack E/NJ

    Jack E/NJ

  • BestDay
    BestDay Member Posts: 8

    Tinkerer

    edited April 2019
    VN7-593G just have timing Keyboard Backlight for Battery Supply. I Wanna timing for Power Supply with optional Timing or Continuous.
    BIOS which I installed is v1.06 , I Don't remember Original version. another new version is released as below image that just Fix HDMI problem.


  • JackE
    JackE ACE Posts: 44,852 Trailblazer
    >>>I Wanna timing for Power Supply with optional Timing or Continuous.>>>
    Did this feature exist when you first purchased the machine? Jack E/NJ

    Jack E/NJ

  • BestDay
    BestDay Member Posts: 8

    Tinkerer

    No there was not. There is Only Backlight Timing when using Battery. that after some secends , Backlight turn off.
    when this is possible, so Should be a way to use Backlight Timing when connected to Power. Do you agree this?

    please Attention to my other Requests and problems moreover this problem.
  • JackE
    JackE ACE Posts: 44,852 Trailblazer
    edited October 2019
    You're asking for new features from other ACER users such as yourself on this board. We are not ACER employees here so have little influence over this request.
    Jack E/NJ

    [Edited link]

    Jack E/NJ

  • BestDay
    BestDay Member Posts: 8

    Tinkerer

    Thanks for your attention