aspire E1-752G

Saruman201111
Saruman201111 Member Posts: 7 New User
edited September 2023 in 2019 Archives

Hi every body...

 

 

I need your help!

 

 

- I have an Acer Aspire E1-572G laptop, core i5-4200
- it has two graphic cards, intel integrated,
and AMD Radeon HD 8750M
- I never tried to check the AMD card, since I'm not a big gamer,
but when I tried to play PUBG on PC, the intel card was very slow, so I disabled it, 
but no game is working if I disable the intel, although the AMD is active..
- I tried every driver possible, from Acer website and AMD website,

in the device manager, the AMD looks fine,
but it doesn't play even small games like IGI and FREEDOM FIGHTERS..
- I deleted my windows 7  32 bit, then clean installed windows 10  64 bit, then again tried many drivers, including of course the latest one from AMD,
nothing works..
- I even updated the BIOS of the laptop..

- In the bios, cpu-z, gpu-z and device manager, the card looks fine..
- I'm starting to think it's a hardware issue..

any help?

Answers

  • MaClane
    MaClane ACE Posts: 35,598 Trailblazer
    Good Morning Saruman201111 !

    Starting with the basics:
    Your device is not a gamer segment and does not offer adequate support for this.
    Its processor is economical in series and low clock base.
    The GPU even having higher storage capacity also low clocks.
    It does not meet the requirements for PUBG.

    Now on performance, your system must be set in the power options of Windows for High Performance.
    The device must be plugged into the power outlet and the battery must be 100% charged.
    This is the only way the system achieves maximum performance.
    Games must also be configured in the Adrenalin Video Panel.


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  • Saruman201111
    Saruman201111 Member Posts: 7 New User
    Thanks MaClane,
    but my problem here is not PUBG, It's that the card is not working at all..


  • Saruman201111
    Saruman201111 Member Posts: 7 New User
    these errors appear when I try to play lord of the rings, freedom fighters, nfs most wanted and PUBG..

    but all errors disappear if I enable the intel card..
  • MaClane
    MaClane ACE Posts: 35,598 Trailblazer
    Direct3D is error because of missing DirectX packages.
    Install DirectX 9 Full package and also aversion to your card.

    Se minha resposta foi útil, deixe um Curtir, marque como Solucionado e clique em Promover!
    Caso contrario, fico a disposição para tentarmos sanar suas duvidas e resolver seus problemas!
    Atenciosamente:  J. MaClane™

    If my answer was helpful, leave a Like, flag as Fixed and click Promote!
    Otherwise, I am willing to try to heal your doubts and solve your problems!
    Sincerely, J. MaClane ™


    For users of the English, Spanish, French and German Community, I will be using Google Translate!
              
  • Saruman201111
    Saruman201111 Member Posts: 7 New User
    and also aversion to your card.

    sorry I didn't get that?
  • Saruman201111
    Saruman201111 Member Posts: 7 New User
    I installed the package, but still the same..

    here is my dxdiag
  • MaClane
    MaClane ACE Posts: 35,598 Trailblazer
    Go to Video Properties.
    Click Settings, and then click Advanced.
    On the Performance tab or the Troubleshooting tab, move the Hardware Acceleration slider all the way to the right (the Full position).
    Click OK, and then click Close.
    When you receive a prompt to restart the computer, click Yes.


    Se minha resposta foi útil, deixe um Curtir, marque como Solucionado e clique em Promover!
    Caso contrario, fico a disposição para tentarmos sanar suas duvidas e resolver seus problemas!
    Atenciosamente:  J. MaClane™

    If my answer was helpful, leave a Like, flag as Fixed and click Promote!
    Otherwise, I am willing to try to heal your doubts and solve your problems!
    Sincerely, J. MaClane ™


    For users of the English, Spanish, French and German Community, I will be using Google Translate!
              
  • Saruman201111
    Saruman201111 Member Posts: 7 New User
    how to find this video properties in windows 10 please?
  • MaClane
    MaClane ACE Posts: 35,598 Trailblazer
    Right click on the work area and go to "Customize" or "Screen Resolution" according to your OS
    Se minha resposta foi útil, deixe um Curtir, marque como Solucionado e clique em Promover!
    Caso contrario, fico a disposição para tentarmos sanar suas duvidas e resolver seus problemas!
    Atenciosamente:  J. MaClane™

    If my answer was helpful, leave a Like, flag as Fixed and click Promote!
    Otherwise, I am willing to try to heal your doubts and solve your problems!
    Sincerely, J. MaClane ™


    For users of the English, Spanish, French and German Community, I will be using Google Translate!
              
  • Saruman201111
    Saruman201111 Member Posts: 7 New User
    Thanks,
    How to know if the game I'm playing is using Intel card or AMD card?
  • MaClane
    MaClane ACE Posts: 35,598 Trailblazer
    The use of the dedicated GPU must be marked on each game individually on the AMD Panel.
    Se minha resposta foi útil, deixe um Curtir, marque como Solucionado e clique em Promover!
    Caso contrario, fico a disposição para tentarmos sanar suas duvidas e resolver seus problemas!
    Atenciosamente:  J. MaClane™

    If my answer was helpful, leave a Like, flag as Fixed and click Promote!
    Otherwise, I am willing to try to heal your doubts and solve your problems!
    Sincerely, J. MaClane ™


    For users of the English, Spanish, French and German Community, I will be using Google Translate!