My SP315-51-37E7 won't get out of safe mode.

the1stmagician
the1stmagician Member Posts: 3 New User
edited November 2023 in 2019 Archives
After updating Windows and drivers I restated my Spin3 and it rebooted in safe mode. Now I cannot get it out of safe mode. I am unable to use the internet. I reset the computer but it still stayed in safe mode. I  have tried everything. I am unable to do a clean boot. Says I have a folder that cannot be written into. [N:\] Help.

Answers

  • JackE
    JackE ACE Posts: 44,852 Trailblazer
    >>> I reset the computer >>>
    What do you mean by reset? Exactly what did you do to reset it? If it was not a battery reset, then check for a battery reset pinhole on the bottom of the machine. Remove the charger and gently insert a paperclip into the hole for 10 seconds. Then let the machine rest for 15 minutes. Plug the  charger back in. Then try to turn it back on.  If still no joy, then back up any personal files onto a USB stick if possible in safe mode. Then turn the machine completely off. Turn it back on again and immediately press and hold the ALT key while tapping the F10. A recovery screen should appear as in the video below. You have a choice of a complete erase everything factory reset or a factory refresh while trying to save your personal files. Jack E/NJ


    Jack E/NJ