How can I fix my computer shutting off suddenly at 45-50 percent battery life?

last_flip_screen
last_flip_screen Member Posts: 5

Tinkerer

edited November 2023 in 2019 Archives
Model: Aspire R7-372t (Not sure if considered legacy.)
OS: Windows 10
I recently bought and replaced my laptop's battery and I am unsure of what to do concerning battery calibration or whatnot.
I have tried the battery reset pin on the back of the laptop. It doesn't seem to do much, but I will make an addendum to this question post should I find any changes.

Best Answer

  • christy1
    christy1 Member Posts: 1,619 Community Aficionado WiFi Icon
    Answer ✓
    Hi @last_flip_screen,

    Try to reinstall the battery drivers in device manager.  

    1. Click Start and type device in the search field, then select Device Manager.
    2. Expand the Batteries category.
    3. Under the Batteries category, right-click the Microsoft ACPI Compliant Control Method Battery listing, and select Uninstall. Restart the computer.
    Image result for battery drivers
    Accept if its Helpful.   B)

Answers

  • christy1
    christy1 Member Posts: 1,619 Community Aficionado WiFi Icon
    Answer ✓
    Hi @last_flip_screen,

    Try to reinstall the battery drivers in device manager.  

    1. Click Start and type device in the search field, then select Device Manager.
    2. Expand the Batteries category.
    3. Under the Batteries category, right-click the Microsoft ACPI Compliant Control Method Battery listing, and select Uninstall. Restart the computer.
    Image result for battery drivers
    Accept if its Helpful.   B)
  • Hello! Have you tried to calibrate the battery again?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
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                                                     egydiocoelho Trailblazer
     
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  • last_flip_screen
    last_flip_screen Member Posts: 5

    Tinkerer

    Thanks for responding @christy1
    I will try your method.

    @egydiocoelho I have not done battery calibration as stated in the original post. I am unsure of the steps. Please guide me.

    Responding to the original post, the battery reset button has not solved any issues.
  • christy1
    christy1 Member Posts: 1,619 Community Aficionado WiFi Icon
    @last_flip_screen,
    Your welcome. :)
    Accept if its Helpful.   B)
  • last_flip_screen
    last_flip_screen Member Posts: 5

    Tinkerer

    @christy1
    I have tried your  method and it seems to have an effect.
    However, I think my battery is fried as it is no longer charging. I will probably try the same thing after buying a new battery.
  • How long have you had this notebook?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • last_flip_screen
    last_flip_screen Member Posts: 5

    Tinkerer

    @egydiocoelho
    I bought the notebook in 2016, so around 2.5 years.
  • It's already 10:30 pm here in Brazil! Tomorrow I'll take a look at the manual of this device!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • christy1
    christy1 Member Posts: 1,619 Community Aficionado WiFi Icon
    @last_flip_screen,
    Is the unit not working without the power at all or is it showing as red x on the battery and shows as not charging. 
    Accept if its Helpful.   B)
  • last_flip_screen
    last_flip_screen Member Posts: 5

    Tinkerer

    @christy1
    The unit is 100% functional while plugged in. It does not have a red X, but the battery is not charging.