Acer Aspire A315-51-51SL black screen after Windows 10 home screen

klassic
klassic Member Posts: 1 New User
edited March 18 in 2019 Archives
Hi, my Acer Aspire A315-51-51SL is giving me a black screen after I interact with the Windows 10 Homescreen. Are there any potential fixes? Thanks in advance.

Answers

  • MaClane
    MaClane ACE Posts: 35,598 Trailblazer
    Good afternoon klassic !

    Is your system updated in Windows update?
    What error appears on the screen after returning?
    Only occurs on the battery or connected to the power outlet too?
    Are all your drivers properly upgraded?
    Does the problem occur when connected to an external monitor?


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