windows automatic reapir loop

gailz
gailz Member Posts: 1 New User
edited February 15 in 2019 Archives
hi all, new to this! we had a power cut the other day and now my sons pc won't get passed your pc needs repaired, I have downloaed windows 10 os on a usb to get into recovery but i'm stuck in a loop with no other options as they all fail. can't even factory reset as its not even 6 months old. any help would be very much appreciated.

Answers

  • ven98
    ven98 ACE Posts: 4,073 Pathfinder
    As all other options fail, that means you have to re-install windows.
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


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